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I had no service Wednesday after spending over 8 hours with tech support it was then repaired. Worked the next day fine And since Friday could not receive incoming calls. Now no service again. I just renewed and can not get anyone to fix problem! I spent another 8...
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Anonymous
Anonymous

Im in the same boat. Have no service on my Duo, just blinking green light. If I call myself, it will ring once and then nothing. Not even voicemail. God forbid that my handse...

1.3
I didn't like
  • Customer service
#971154
NetTALK's telecom network is experiencing denial-of-service hacking today. It has worked fine for 3+ years, but all of a sudden, our netTALK Duo is dead in the water. It has dial-tone but will not call out. Since there is no real customer service it is really anyone's...
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Anonymous
Anonymous

Had a blinking green light since Tuesday afternoon with no incoming calls and outgoing call connected with a busy signal. No service all day yesterday until 8PM when the phon...

Anonymous
Mark

My Net Talk Duo Wifi has stopped working as well. I have reset my router/modem twice, reset the NetTalk device several times, and am experiencing exactly the same issues all ...

#968888
I bought and switched my land number to the Nettalk Duo service and every other week I get service interruption with no dial tone and no incoming calls. Online support is horrible - they will not even answer your request for help. Totally not existent. They provide no...
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1.0
I didn't like
  • Unreliable product and total lack of customer support
#968875

On the few occasions I have been able to get through to "live chat" the wait for return message is totally unacceptable in these days of enhanced customer service. Not to mention the horrible website experience - if their site isn't "Offline" then it's "timed out" of...
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SueB_2016
SueB_2016

NetTALK's telecom network is experiencing problemsNetTalk has worked fine for the last 3.5 years for us, but all of a sudden today it stopped working. I fear that this company...

1.7
I liked
  • Low cost i thought
#968798
Cannot believe that this company still possibly exists as it's unresponsive website, non-working service that rings busy all the time on outbound calls and call attempts made to my NetTalk number as well. Customer support chat service that states maybe 24 hours before...
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1.9
#964885

I agree with most of the Reviewers, Nettalk is charging in hidden fees, more than those on magick jack, I had given away 3 magic jack to my country people, that the reason I know about the charges, Magick jack just have Administration Fee, 2 dollars and cents, nettalk...
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They probably supply phone lines to "Harry" --- the guy who calls from Microsoft telling me "you compooter id tending out wiruses". Just like my number from Nettalk, when I try to return the call to harass them, I get the message that "Your organization has blocked...
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1.2
I didn't like
  • Lack of customer support
  • Lousy ticket system
  • Nonresponsive support
#921450
I had been using Nettalk for several years and was satisfied with the service. Then, Nettalk sent a special offer to renew for 3-years. I accepted the offer, even though I still had several months left on my contract. Then, the name on CallerID stopped appearing. I...
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2.1
I liked
  • Low cost voip
I didn't like
  • Bait and switch
  • Lies
#917845

Resolved

Well I finally got a new DUO WiFi yesterday and tried calling the Three Stooges call center in Punjab. 23:32 later I got cutoff and then it was close to 10PM so I decided to wait until today. Hopefully one of the three Gerald McKenzies there will find the time to...
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San Luis Soyatlán, Jalisco
#915635
Porting still in progress 10 days after the billing cycle started, the customer service is not responsive or calls without leaving a voicemail in odd times of the day (11pm, etc.) Very hard to get by and get to a closure around the unusable service. Lorem Ipsum is...
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#904278