filters
State:
Show
City:
Show
Product:
Show
When it came time to renew, I proceeded on line after they told me my credit card was denied, I found out the expiration date needed to be changed. I tried in vane for 7 days and countless emails to customer support to fix the situation but to no avail. Would not let...
Read more
#1361141
I have been with Nettalk 5 years. Since my wife is ill and cant use the house phone i wanted to port my number out to a cell phone. I have been waiting 11 weeks and still no response from nettalk to my cell phone company. Help desk is no help at all. It just repeats...
Read more
1.8
I liked
  • Good connection while working
I didn't like
  • Unable to cancell service without losing phone number
#1322532
Show

Nettalk - Horrible shady customer service

They would not allow me to transfer my phone number after multiple attempts. I had to make an FCC complaint and nothing happened
1.0
Details
Coverage Area
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Product or Service Quality
Style and Design
Value for money
Warranty
Website
#1276486
When i signed on with nettalk it seemed like a great deal. 1st year almost no problems then they lost service. Took a week+ to get things going again and so far not too many issues. Occasionally the service would prevent inbound and outbound calls. Got on chat and...
Read more
Anonymous
Steve

I have noticed the same issue just starting today (07-Apr-2018). I'm on the Canada Call Plan, located in Toronto, and paid up to Oct-2018. The website has no information about...

#1228576
This is an update from last month when nettalk turned my phone off even though I am paid till May. They gave me. chane to buy an unspecified amount of minutes for either $5 or$10. I bought $10 and it bought 2 hrs talk time. Said my minutes would start over in March....
Read more
1.0
#1202917
Had nettalk since 2005.Last week my phone went dead and couldn't call out. Recording said from unreasonable use. Its supposed to b unlimited use and I had paid the $ 35.00 for my year which is up in May. When I went to website said you could buy $5 or $10 talk mins. I...
Read more
#1197820
Last night while talking (2-20-18) I was disconnected. This sometimes happens, but when I called back a r ecording said I had used more than reasonable calling. Since when? I thought unlimited meant just that. Evidently they can change the rules whenever. It will b...
Read more
1.3
#1194228
This is the worst company... If there are any Negative stars to give, make it exponential. They wheel you in for a cheap price and then you can't get out, especially your mobile number. They hold it hostage. For a phone company, all their support is chat windows or...
Read more
1.5
I liked
  • Cheap price initially
I didn't like
  • Horrible customer service
#1174775
STAY AWAY FROM Nettalk!! THIS Company is a JOKE!! When I signed up I had Caller-ID, quit working -Nettalk said it was no longer offered. Email notification of calls no longer works. Spent months trying to engage customer support on this issue. No action. Calls randomly...
Read more
Anonymous
Paul Moore

My wife and I use Magic Jack after a terrible time with Nettalk. We have free phone numbers on our cell phones based in the USA, its called a Magic App and it works very well....

1.1
#1120333
Show

Nettalk - Excellent

Nettalk is an excellent value , works great, we have 0 problems domestic & internationally!! T.
4.9
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1108094