When i signed on with nettalk it seemed like a great deal. 1st year almost no problems then they lost service. Took a week+ to get things going again and so far not too many issues. Occasionally the service would prevent inbound and outbound calls. Got on chat and...
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I have noticed the same issue just starting today (07-Apr-2018). I'm on the Canada Call Plan, located in Toronto, and paid up to Oct-2018. The website has no information about...

This is an update from last month when nettalk turned my phone off even though I am paid till May. They gave me. chane to buy an unspecified amount of minutes for either $5 or$10. I bought $10 and it bought 2 hrs talk time. Said my minutes would start over in March....
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Had nettalk since 2005.Last week my phone went dead and couldn't call out. Recording said from unreasonable use. Its supposed to b unlimited use and I had paid the $ 35.00 for my year which is up in May. When I went to website said you could buy $5 or $10 talk mins. I...
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Last night while talking (2-20-18) I was disconnected. This sometimes happens, but when I called back a r ecording said I had used more than reasonable calling. Since when? I thought unlimited meant just that. Evidently they can change the rules whenever. It will b...
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This is the worst company... If there are any Negative stars to give, make it exponential. They wheel you in for a cheap price and then you can't get out, especially your mobile number. They hold it hostage. For a phone company, all their support is chat windows or...
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I liked
  • Cheap price initially
I didn't like
  • Horrible customer service
STAY AWAY FROM Nettalk!! THIS Company is a JOKE!! When I signed up I had Caller-ID, quit working -Nettalk said it was no longer offered. Email notification of calls no longer works. Spent months trying to engage customer support on this issue. No action. Calls randomly...
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Paul Moore

My wife and I use Magic Jack after a terrible time with Nettalk. We have free phone numbers on our cell phones based in the USA, its called a Magic App and it works very well....


Nettalk - Excellent

Nettalk is an excellent value , works great, we have 0 problems domestic & internationally!! T.
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money
NetTALK looked like a spectacular deal, on the T-Mobile network for half the price of T-Mobile directly. I used the service for 1 year, here is what I learned: No Customer Service, No International Roaming, Delays Porting Out 1. When outside the USA, making calls using...
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WARNING to NetTALK customers who are leaving, and attempting to port out their number: It took me over a WEEK to pry my number loose from them. Pro Tip - Ask them directly f...

I hope this helps someone not go thru what my family went thru, (drop call, long dial tone noise-drops, buzzing, Asian callers "no joke", expired service every 2 weeks after) They steal period point blank. I attempted to pay the annual renewal fee which was not a...
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I liked
  • Like being stuck in north korea
I didn't like
  • Constant lying
This has been an extremely frustrating and maddening experience. Tech support only works through chat - but no one replies and when they do, they act like they're starting from scratch and never resolve issue. My issues are no replies, ignore messages asking for help,...
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