Product: Nettalk Phone Service Clear all filters (15 of 15 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
The customer service person kept responding that they were working on the problem but I needed to pay using PayPal and never came back to me with an alternate payment method. I declined to do so and now use WhatsApp. My advice to potential (or existing) customers: BEWARE. Something is wrong in NetTalk...
Read more
1.7
Product
Nettalk Phone Service
#1046837
I have owned my Nettalk Duo line for aproximitely 6 years without any major problems until 2 years ago. Two yearsago i started to notice a delay during my calls, couldn't log into my nettalk app, calls cutting off or sometimes i wasn't able to dial out at all with a...
Read more
Product
Nettalk Phone Service
#1039281
I have been a NetConnect customer for more than a year.The service was OK for a while. Recently it has been terrible. I could not make any outgoing calls, but could receive calls. Even when the service worked calls are dropping in the middle of conversation. But now I...
Read more
Anonymous
Anonymous

I have the same problem. Customer service is nonexistent. I sent a message two days ago, yet not receive the response.

1.6
Product
Nettalk Phone Service
#1025484
I have been a nettalk customer for a year and just decided to renew my accoin and then I ind out that my phone will not call out. It will ring the number called and then ring busy. But I can recieve calls. Now my problem is there is no number to contact the company...
Read more
Anonymous
Paul

I'm an ex employee of netTALK (Technical Support).If you want any help regarding netTALK duo you can skype me on adiman611. I will help you for free only ONCE. I cannot help y...

3.7
Product
Nettalk Phone Service
#1025089
On Jan.11/2017 I sent in a year renewal for tel # 1-705-243-4743 my transaction number 20357776115 the account number [REDACTED].The receipt came back correct. 21/2 hours later the next a notice came for renewal on my other phone # 1-803-619-1637my transaction number...
Read more
Anonymous
Anonymous

Nettalk is a company of theieves, keep away .... I'm warning you .... KEEP AWAY from these criminals.

4.8
Product
Nettalk Phone Service
#993958
The incoming calls to my Nettalk phone number has been non working status over a month. I have sent numerous trouble tickets, chat and call. It appears that nobody know how to fix this non functioning incoming calls. It is extremely inconvenient that people can not...
Read more
Anonymous
Harold

I have the same exact problem... and NetTalk doesn't seem to be interested in fixing mine either.I've had NetTalk since 2014, I guess it's time to say goodbye.

Anonymous
Anonymous

I agree to this. This is the worst support company i have ever dealt with . It has been over 6 months I had opened a ticket and so far no resolved and no one in support is r...

Product
Nettalk Phone Service
I liked
  • Low cost voip
I didn't like
  • Technical support
  • Lousy phone support
  • Nonresponsive support
#855213

My duo stopped working AGAIN and their customer service is pathetic. I haven't had a working phone line in over a month. I have no dial tone and I can not receive calls. I have 9 months left on my contract. I tried chat support several times and all they do is give you...
Read more
netTALK-Support
netTALK-Support
Nettalk Verified Representative

Greetings,We are part of the new customer support team here at netTALK helping out customers. If it is not too late, we would like to go ahead and get your issue resolved as s...

Anonymous
Anonymous

purchased a replacement duo in august 2015....spent 3.5 hours with their tech live chat over two different sessions. They said my duo is bad, I sent a copy of my receipt from ...

1.0
Product
Nettalk Phone Service
I didn't like
  • Lies
  • Arrogance
  • Bait and switch
#701543
In july 2014 my yearly renewal is due. I paid online and the money cleared my bank 7/14/2014. I Have submitted >25 emails and tickets to straighten this out and they won't reply. The one time I could get through on live chat they said they had no record of my...
Read more
Product
Nettalk Phone Service
#513227
Am trying to transfer my NetTalk number to my T-Mobile cell phone. NetTalk 888 telephone number is a automated message telling you to submit a tickit online or use online chat service. Sent first ticket online asking the procedure to transfer my service from NetTalk to...
Read more
Anonymous
Tired of Nettalk BS

new Customer service my a**. 3 years later and you still suck Net talk. Only now you have added hidden fees, don't give the full 1500 minutes even if local and there is no ...

Anonymous
Khambrel netTALK Support

Hello,I am part of the new Customer Service team here at netTALK, and I'm here to help any customers experiencing issues. If it is not too late, I would like to go ahead and g...

Product
Nettalk Phone Service
#445022
They will change their terms and condition and if you ask for refund (wait time on phone is over 60 min to 2 hrs) they wont refund you. Calling international is now only 600 min but on their website they still say its unlimited. I have filed BBB complaint. Calling...
Read more
Anonymous
Khambrel netTALK Support

Hello,I am part of the new Customer Service team here at netTALK, and I'm here to help any customers experiencing issues. If it is not too late, I would like to go ahead and g...

Product
Nettalk Phone Service
#433693