Product: Nettalk Duo Hotspot Device Clear all filters (0 of 8 reviews match)
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My DUO which worked for 3 year suddenly went south. There is no direct or even indirect support with this company. So I gave up but, three months after writing emails and tickets I get a renewal notice. So they certainly are aware when it comes time to collect money...
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Product
Nettalk Duo Hotspot Device
#1056001
My 83 year old mother is dependent on Net Talk, something her cheapskate husband set up.He recently died, and was the patient *** who figited and cussed whenever it stopped working, spending hours trying to get it working again according to my mother. Well its crapped...
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Product
Nettalk Duo Hotspot Device
#1026330
I'm sad the way we're ignored for this company when we need complaint about the terrible network you guys handle during last season approaching from 1 year ago.It doesn't matter we're being in troubles missing money and costumers a lot, we decided renewing one more...
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1.0
Product
Nettalk Duo Hotspot Device
#971944
NetTALK's telecom network is experiencing denial-of-service hacking today. It has worked fine for 3+ years, but all of a sudden, our netTALK Duo is dead in the water. It has dial-tone but will not call out. Since there is no real customer service it is really anyone's...
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Anonymous
Anonymous

Had a blinking green light since Tuesday afternoon with no incoming calls and outgoing call connected with a busy signal. No service all day yesterday until 8PM when the phon...

Anonymous
Mark

My Net Talk Duo Wifi has stopped working as well. I have reset my router/modem twice, reset the NetTalk device several times, and am experiencing exactly the same issues all ...

Product
Nettalk Duo Hotspot Device
#968888
Bought a Duo WiFi and started jumping through hoops with customer no-service in India. First it took 4 days to get the account changed over to the new unit. Plugged it in and noticed no phone ring when light turned green, OK maybe DUO is different. Tried calling...
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netTALK-Support
netTALK-Support
Nettalk Verified Representative

Greetings,We are part of the new customer support team here at netTALK helping out customers and we would first like to apologize for the lack of assistance received from us. ...

1.9
San Luis Soyatlán, Jalisco
Product
Nettalk Duo Hotspot Device
I didn't like
  • Lying to customers
  • Rudeness
  • Technical support
#898337
So I changed ISP's, increased my bandwidth, new router/modem and ALL cables/power supplies and phones and they still claim it's MY PROBLEM! The issue was sound quality and it's obvious it's the DUO Device they sent me but, they won't BUDGE! They don't even care...
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netTALK-Support
netTALK-Support
Nettalk Verified Representative

Greetings,We are part of the new customer support team here at netTALK helping out customers and we would first like to apologize for the issues you have had with your service...

Product
Nettalk Duo Hotspot Device
#891404
About 1 year and 3 months ago I purchased two Nettalk Duo devices with 1 year of service each, one for me and one for my son. After about a month and a half my son sent me the unused Duo to me and said "I am going to use cell phone service". I ended up moving, so I did...
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Product
Nettalk Duo Hotspot Device
#885260
My one-month old DUO failed 12/2015. After contacting their tech support via CHAT (which takes hours, they must service twelve simultaneous chats) they went through diagnostic steps, diagnosed my unit as failed, and said they would send me a return shipping label. It...
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2.7
Product
Nettalk Duo Hotspot Device
I didn't like
  • Worst customer service i have ever experienced
#847386