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My 83 year old mother is dependent on Net Talk, something her cheapskate husband set up. He recently died, and was the patient *** who figited and cussed whenever it stopped working, spending hours trying to get it working again according to my mother. Well its crapped...
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#1026330
Over a month ago another Nettalk customer and I became unable to communicate directly via Nettalk. We can be in contact if one of us in on a landline or mobile but the connection is limited to 14min 56 sconds. I personally know of other Nettalk customers in Toronto who...
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Anonymous
Paul

I'm an ex employee of netTALK (Technical Support).If you want any help regarding netTALK duo you can skype me on adiman611. I will help you for free only ONCE. I cannot help y...

1.4
I didn't like
  • Bad connection and zero service
#1026234
I have been a NetConnect customer for more than a year. The service was OK for a while. Recently it has been terrible. I could not make any outgoing calls, but could receive calls. Even when the service worked calls are dropping in the middle of conversation. But now I...
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Anonymous
Anonymous

I have the same problem. Customer service is nonexistent. I sent a message two days ago, yet not receive the response.

1.6
#1025484

Duo Review

Nettalk
#963822
2.4
Details
Can't hook up my Duo. Have been on hold 3 separate times of all over 2 hrs and have never gotten through. Can not seem to get them by chat either. Terrible customer support
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website

Other Product Review

Nettalk
#755769
Nobody answers your call. On the phone for 45 min still, listening to lousy music. Awful support. ...no support at all!!
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Tech Support Review

Nettalk
#507594
Was not able to maintain stable call. The tech support suggested I reboot my router. Agter I unplugged my router for 1 minute and replug ed it my netTALK worked perfectly. I've had no problems since. Very satisfied with this product.
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I have been a nettalk customer for a year and just decided to renew my accoin and then I ind out that my phone will not call out. It will ring the number called and then ring busy. But I can recieve calls. Now my problem is there is no number to contact the company...
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Anonymous
Paul

I'm an ex employee of netTALK (Technical Support).If you want any help regarding netTALK duo you can skype me on adiman611. I will help you for free only ONCE. I cannot help y...

3.7
#1025089
On Jan.11/2017 I sent in a year renewal for tel # 1-705-243-4743 my transaction number 20357776115 the account number [REDACTED]. The receipt came back correct. 21/2 hours later the next a notice came for renewal on my other phone # 1-803-619-1637my transaction number...
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Anonymous
Anonymous

Nettalk is a company of theieves, keep away .... I'm warning you .... KEEP AWAY from these criminals.

4.8
#993958
My service expired, never received a bill or email until after expiration, now charging me a fee to reconnect, not able to contact anyone
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Anonymous
aaliya

same problem. they are not giving me my money back when i don't even use their service anymore. i contacted through email several times but non of them replied. i don't know h...

2.6
#985198
We have had it with Nettalk! After multiply "service out" problems, we now cannot receive any incoming calls. Forget about customer service. It is non existing! I tried to enter into their chat service but no one answers? Canned message says they might get back to you...
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2.4
I liked
  • Low cost i thought
I didn't like
  • Lack of customer support
#981986
I'm sad the way we're ignored for this company when we need complaint about the terrible network you guys handle during last season approaching from 1 year ago. It doesn't matter we're being in troubles missing money and costumers a lot, we decided renewing one more...
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1.0
#971944
Service was intermittent all last week. On Wednesday it was down for the count. Service was back up on Thursday and on Friday I received an apologetic e-mail from Nicholas regarding lack of service. Today (Sunday) I discovered we are without service again. I also...
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Anonymous
Anonymous

I too have the same issues of last week. I have been a customer for about 7 years now. And I am thinking about not renewing for another year. We all have cell phones anyway...

Anonymous
Anonymous

I've been using them for about 4 years. All of a sudden Wednesday no service. Out again today, Sunday.They provide phone service, but do they even have a phone number???... to...

2.7
I liked
  • Low cost voip
I didn't like
  • Worst customer service ever
#971195

I had no service Wednesday after spending over 8 hours with tech support it was then repaired. Worked the next day fine And since Friday could not receive incoming calls. Now no service again. I just renewed and can not get anyone to fix problem! I spent another 8...
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Anonymous
Anonymous

Im in the same boat. Have no service on my Duo, just blinking green light. If I call myself, it will ring once and then nothing. Not even voicemail. God forbid that my handse...

1.3
I didn't like
  • Customer service
#971154