I have had similar problems. The short version: I submitted a port request in late December 2016. It is now late March 2017 and still no port. The netTALK online porting request form is so poorly designed that when it asks for "account number" it doesn't specify that...Read more
My 83 year old mother is dependent on Net Talk, something her cheapskate husband set up. He recently died, and was the patient *** who figited and cussed whenever it stopped working, spending hours trying to get it working again according to my mother. Well its crapped...Read more
Over a month ago another Nettalk customer and I became unable to communicate directly via Nettalk. We can be in contact if one of us in on a landline or mobile but the connection is limited to 14min 56 sconds. I personally know of other Nettalk customers in Toronto who...Read more
I didn't like
- Bad connection and zero service
Can't hook up my Duo. Have been on hold 3 separate times of all over 2 hrs and have never gotten through. Can not seem to get them by chat either. Terrible customer support
Other Product Review
Nobody answers your call. On the phone for 45 min still, listening to lousy music. Awful support. ...no support at all!!
Tech Support Review
Was not able to maintain stable call. The tech support suggested I reboot my router. Agter I unplugged my router for 1 minute and replug ed it my netTALK worked perfectly. I've had no problems since. Very satisfied with this product.
I have been a NetConnect customer for more than a year. The service was OK for a while. Recently it has been terrible. I could not make any outgoing calls, but could receive calls. Even when the service worked calls are dropping in the middle of conversation. But now I...Read more
I have been a nettalk customer for a year and just decided to renew my accoin and then I ind out that my phone will not call out. It will ring the number called and then ring busy. But I can recieve calls. Now my problem is there is no number to contact the company...Read more
On Jan.11/2017 I sent in a year renewal for tel # 1-705-243-4743 my transaction number 20357776115 the account number [REDACTED]. The receipt came back correct. 21/2 hours later the next a notice came for renewal on my other phone # 1-803-619-1637my transaction number...Read more
My service expired, never received a bill or email until after expiration, now charging me a fee to reconnect, not able to contact anyoneRead more
We have had it with Nettalk! After multiply "service out" problems, we now cannot receive any incoming calls. Forget about customer service. It is non existing! I tried to enter into their chat service but no one answers? Canned message says they might get back to you...Read more
I'm sad the way we're ignored for this company when we need complaint about the terrible network you guys handle during last season approaching from 1 year ago. It doesn't matter we're being in troubles missing money and costumers a lot, we decided renewing one more...Read more
Service was intermittent all last week. On Wednesday it was down for the count. Service was back up on Thursday and on Friday I received an apologetic e-mail from Nicholas regarding lack of service. Today (Sunday) I discovered we are without service again. I also...Read more
- Low cost voip
I didn't like
- Worst customer service ever
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