netTALK
netTALK Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
netTALK has 1.9 star rating based on 77 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Low cost voip, Good connection while working, Low cost i thought.
Cons: Customer service representative, Arrogance, Disrespect for customers.Recent recommendations regarding this business are as follows: "don't buy", "DO NOT USE", "Stay away from NetTalk.", "Ask for shipping confirmation and ETA of the item to your home.", "Customer Service for netTalk is pretty much non-existent. I am out my wit's end in trying to deal with them. I would strongly recommend anybody who is considering them look elsewhere for a REAL company with Real customer service.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
netTALK has 1.9 star rating based on 77 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Low cost voip, Good connection while working, Low cost i thought.
Cons: Customer service representative, Arrogance, Disrespect for customers.Recent recommendations regarding this business are as follows: "don't buy", "DO NOT USE", "Stay away from NetTalk.", "Ask for shipping confirmation and ETA of the item to your home.", "Customer Service for netTalk is pretty much non-existent. I am out my wit's end in trying to deal with them. I would strongly recommend anybody who is considering them look elsewhere for a REAL company with Real customer service.".
Most users want netTALK to offer a solution to their issues.
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is medium according to consumer reviews.
Media from reviews
I NEED THE CUSTOMER'S HELP NUMBER TO PAY A RECEIPT
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHorrible customer service
- Reasoble price
- Horrible non existent customer service
Preferred solution: someone to talk to
User's recommendation: don't buy
Service Phone Number is Disconnect. Chats only responded to by "Spam Killer" bot.
User's recommendation: DO NOT USE
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerOrdered Grandstrean HT-801 on July 13, 2023
Preferred solution: Deliver product or service ordered
User's recommendation: Stay away from NetTalk...
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWhere is my Grandstream HT801 that I order on July 13, 2023?
Preferred solution: Deliver product or service ordered
User's recommendation: Ask for shipping confirmation and ETA of the item to your home.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Layton, UtahNEED HELP WITH MY NETTALK PHONE CONNECTION, WHICH HAS BEEN AWFUL FOR THE PAST 2 YEARS
My phone service from netTALK has been terrible for the past two years and I need some assistance in getting a service that I can rely on for routine phone communication. My attempts to get such assistance from your end seem to have fallen on deaf ears and it's getting frustrating for sure!
This message to netTALK sent by me on 04/24/23:
I've been a phone customer with your netTALK service from 2014, I believe, and for the last two years I've had the worst phone service with netTALK that I've ever had with any phone service ever, and it's not even been close.
I've rarely been able to complete a phone call, either incoming or outgoing, during that time, or at least a phone call of any appreciable length. It's been absolutely horrible! I'm old and with a low-tech mentality/ability and I can't seem to get anyone from your end to help me get a phone connection through your service that is worth anything at all. I tried last year to get some help with this problem but got nothing from your end, anything like a visit from a tech or whatever, and was forced to rely on some back-and-forth email messages with your side that wound up involving a tech matter that I couldn't find an answer to on my side of things, so here I am a year later, still without phone service.
I need a functioning phone and I need some help getting it from your end.
I've stayed with netGEAR after this problem began two years ago (things were fine, by the way, for the first 7 years of service or so) only in order to keep my phone number of 801-546-**** because I don't want to lose it after having it for the 36 years that I've now been in Utah.
I need some help. This is so damn frustrating...
Customer Roland Hill
Preferred solution: MY PHONE TO WORK SO I CAN MAKE OUTGOING AND RECEIVE INCOMING PHONE CALLS.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Hayward, CaliforniaMake a renewal payment
Customer Service for netTalk is pretty much non-existent. I am out my wit's end in trying to deal with them.
- Just many cons
- No real pros
Preferred solution: Answers and understanding of transaction
User's recommendation: Customer Service for netTalk is pretty much non-existent. I am out my wit's end in trying to deal with them. I would strongly recommend anybody who is considering them look elsewhere for a REAL company with Real customer service.
You can never reach anyone or get customer service & they cut your phone off when you still have almost 3 years left of service.
User's recommendation: DO NOT USE THIS COMPANY!!
No Service
Preferred solution: Deliver product or service ordered
User's recommendation: Find Something Else
I love nettalk
Phone not working
The website registration does NOT work. Support does NOT respond.
- Customer service representative
- No response to multiple requests for support
Preferred solution: HOW ABOUT RESPONDING TO TECH SUPPORT REQUESTS? I CANNOT REGISTER MY GODDAM UNIT, SO HOW AM I SUPPOSED TO GET ANY USE OUT OF IT.
User's recommendation: Do NOT bother with this vendor. Not worth the time and frustration to wait for a response to HELP request that never happens.
Get phone number changed
Preferred solution: CHANGE MY PHONE NUMBER PLEASE!!!!!!!!!!
Calling to Nettalk only to get fooled for 25min
Preferred solution: Apology
User's recommendation: It's device is of bad quality and provides no support
The company has become wortless and no good service
Preferred solution: Full refund
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up to date i have'nt' get my problem resolved from i purchased that H108 unit i have problems recieveing and making calls